28 jobs waiting for an answer
56 concierges here
$228,373 already paid out
When you cannot get it, someone else can.
Open now
Albert Connect
The private marketplace where concierges and service professionals trade with each other.
01
Extend your network
Meet concierges and service professionals in every city we cover. Every member is approved by a person, and is rated after each deal.
02
Find deals
Colleagues post what their clients need and what they can supply. Answer with a price, agree the split, and the deal is yours.
03
Secure your transactions
Every offer, price and split is recorded. Offers stay private, your client stays yours, and a dispute is heard by a person.
What goes on the board
What never does
The concierges who answer are already on Albert Connect, approved one by one. You never open your address book, and the one who does the job never learns who your client is. Your network stays yours: you trade through ours.
The film
The problem it solves, how it works, and one deal followed from the brief to the payment. Narrated, with subtitles.
01
Keep the client.
You cannot answer every request. Sometimes you do not have the access, sometimes you simply do not have the time. Until now, either one meant losing the deal. Now you share it with a concierge on the market, and the two of you agree the price and the level of service your client actually gets.
01
You share it
Say what your client needs, in which city, and how much of the fee you keep. One minute.
02
They answer
Concierges who can do it send a price. You see every offer, they each see only their own.
03
You agree together
The price and the level of service, settled between you before anything is promised to the client.
Your deal, in numbers
Move the numbers. See what everyone keeps.
What the work itself is sold for.
Added to the price, and shared between the two of you.
Agreed with the other concierge, before anything is promised.
The client pays
The service, the fee, and Albert's 3%.
You keep
For a client you could not serve yourself.
The other concierge keeps
Their part of the fee, on top of the price of the service they deliver.
Albert's 3%
Added on top for the client, never taken from you.
The client pays $20,394. You keep $540. The other concierge keeps $1,260. Albert's 3% is $594.
An example, but this is really how it works. You and the other concierge decide the price and how you share it. Albert takes 3% on top, paid by the client, and only when a deal actually closes. Joining costs nothing.
02
Until you both say it is done.
When the client pays, the money does not go to either of you. It is held in Albert's account with our licensed payment provider, Tazapay, until you both confirm. The concierge who did the work marks it delivered, the one who brought the client confirms it, and only then is it released.
01
The client pays
The money is held in Albert's account with our licensed payment provider, not by either concierge. Nothing is released yet.
02
The work is done
Whoever delivered it marks it done, with the booking or the confirmation attached.
03
You both confirm
The one who brought the client accepts, and the money is split the way you agreed.
If something goes wrong, you do not argue with each other.
You tell us. We look at what was agreed, what was delivered and what each of you sent, and we decide. Being in the middle is the job: it is what makes handing a client to somebody you have never met a reasonable thing to do.
03
Building a network abroad takes years of trips and dinners. Here, every deal introduces you to someone new, in another city or on another continent, and you can see what they have already done before you talk to them.
56
concierges here
10
countries with work
Every deal
is an introduction
Proof
Offers stay private while a deal is open, so nobody can undercut you. Once it is finished, the amount is public. A marketplace that hides its numbers is not a marketplace.
$228,373
paid through Albert
14
deals finished
56
concierges
Recently closed
04 · Albert Rewards
Albert Rewards is the loyalty programme behind the market. The more transactions you put through Albert, the more points you earn, on top of the money you make on them.
What points buy
Hotel nights
Gift cards
New partners every month
Real packs, not a discount code, and the catalogue grows every month.
Before you ask
Will I lose my client?
No. The client is yours and stays yours. The other concierge does the work and never learns who they are, unless you decide to tell them.
What does it cost?
Nothing to join. Nothing every month. Albert takes 3%, added on top for the client, and only when a deal really happens.
Do I have to be here every day?
No. You are not tied to us, there is no minimum and no quota. You answer the jobs you want and ignore everything else.
Can other people see my price?
No. Offers are private. Each concierge sees only their own, so nobody can look at what you asked for and go just under it.
Joining
01
Look at the market
Free, no account. Look at the jobs first and see if there is work for you, before you give us anything.
02
Apply
Two minutes. Tell us what you can really get, and where. A person reads it and answers you on WhatsApp.
03
Start answering
Put up the jobs you cannot do, answer the ones you can. You can send your first offer the same day.
Free to join · no exclusivity · 3% only on a closed deal
A job in your city reaches your phone the second someone posts it. You answer, agree the price and close it from anywhere. On the App Store and Google Play it is called Albert Connect.
Scan to open
on your phone